Contact
Contact
Write to [email protected] and a reviewer answers within two business days, in English. The address reaches the same four people who write the reviews, not a support desk.
The messages we act on fastest are the ones that give us something to re-test. If a PayID withdrawal took longer than the window we published, tell us the casino, the date, the amount range and how long the payout actually took. If a welcome offer now carries different wagering or a shorter expiry than our table shows, a screenshot of the terms page settles it in minutes. We re-check the brand and correct the page, or explain in the review why the figure stands.
Two things we cannot do: give legal advice about Australian gambling law, and act as an intermediary in a dispute with an operator. Where a casino's licensee runs a formal complaints channel, we will point you to it.